Shipping Policy

All packages must be signed for. This is for everyone's security.

 

Shipping within the United States:

Domestic in-stock orders placed and shipped within the United States may take up to 1-5 business days to ship after order processing. Please allow an additional 1-2 days for processing on express orders. For immediate or express shipping please contact our sales team to confirm the product availability and shipping time as some items may be back ordered or shipping directly from the manufacturer. Express shipping is available for all in-stock items. Please contact customer service for same-day shipping options. Shipping estimates will be provided at the time of checkout. 

* Shipping and processing times are based on weekdays, including Monday through Friday. Items purchased on weekends, Saturday and Sunday, may not be processed or shipped until following weekdays.  Shipping and delivery dates are estimates only and not guaranteed. We are not liable for any shipment delays due to shipping carriers. Risk of loss passes to the receiver upon the shipping carrier's confirmation of delivery.

* Most of our items are in-stock and shipped from Mia Bella Couture. Some orders may be filled directly through the manufacturer of the item(s) or placed on a pre-order if stock is not immediately available. If the item is on pre-order, customer will be notified for timing. 

All orders are insured through the shipping carrier. All shipments will require a direct signature from the recipient. Should you need to make special arrangements for delivery please contact our staff or include the notes in your order. Requests will be evaluated and approved on a case by case basis. Please notify us immediately with any shipping damage or shipping corrections.

 

International Shipping:

International in-stock orders placed and shipped from outside the United States may take up to 4-7 business days after order processing depending on the country for delivery. Express shipping is available for most countries. Not all carriers are available to ship to all countries we offer shipping to. Mia Bella Couture reserves the right to change the shipping carrier if there is an issue with the carrier being able to deliver to the designated country within a timely matter. Please notify us if you have a close wear date for your order so we may look into expediting your order. Mia Bella Couture will not be held responsible for shipments that may take longer than expected for delivery due to shipping carrier, foreign customs policies, or additional taxes and duties that may be imposed by the destination country.

 

Foreign Duties and Taxes:

The customer or recipient of the order is responsible for paying all taxes or duties associated with the order. Mia Bella Couture will not be held responsible for shipments that are not received due to unpaid foreign duties or taxes. Store Credit will not be offered due to unpaid taxes and duties. 

 

International Shipping Rates:

We ship internationally with UPS, DHL, and USPS. The rates for shipping are calculated by the shipping carriers based on the size and weight of the package. For express international shipping, please contact us directly.  

 

Return to Sender/Refused Packages:

US National packages that are "Returned To Sender" receive a 25% fee. International packages that are "Returned To Sender" receive a 25% fee plus any return shipping fees and duties incurred.  Fees are deducted from the Store Credit.  We do not offer refunds to method of payment.